ITIL Managing Professional Transition (Version 5)

The ITIL Managing Professional Transition (Version 5) course is designed exclusively for experienced ITIL professionals who want to upgrade their existing certification to the latest version of ITIL. This streamlined learning path provides a fast and cost-effective way to validate your expertise through a dual-exam package, focusing only on the new concepts and enhancements introduced in ITIL (Version 5).

This transition course is available exclusively for holders of ITIL 4 Managing Professional, ITIL 4 Master, ITIL v3 Expert, or ITIL v3 Master certifications.

Why Should You Attend?

Upgrade to ITIL (Version 5)

Refresh your ITIL knowledge and gain the latest skills needed to manage modern, AI-enabled digital products and services. The course focuses on the key updates introduced in ITIL (Version 5), allowing experienced professionals to transition efficiently without repeating previously mastered content.

Thrive in AI-Enabled Organizations

Learn how to deliver, operate, and continually improve digital products and services using modern ITIL practices that support AI adoption, automation, governance, and evolving operating models.

Advance Your Career

Demonstrate up-to-date expertise in digital product and service management, positioning yourself for leadership roles in IT service management, digital transformation, and product management.

What Will You Learn?

Digital Product and Service Lifecycle Management

Learn how to manage digital products and services throughout their entire lifecycle, from strategy and design to delivery, operation, and continual improvement.

Experience-Led Design and Value Creation

Understand how customer experience influences service design, product development, and value delivery while creating meaningful business outcomes.

Applying the ITIL Value Chain

Explore how integrated value streams, cross-functional collaboration, and ITIL practices work together to deliver consistent value across the organization.

AI and Modern Operating Models

Discover how ITIL (Version 5) supports AI-driven organizations, intelligent automation, digital operating models, and resilient service management.

The ITIL Transformation Model

Develop an understanding of governance, organizational transformation, and continuous improvement to enable sustainable business change and long-term value creation.

Career Opportunities

This certification supports career advancement into roles such as:

• Product Manager
• Product Owner
• Digital Product Manager
• Service Delivery Manager
• Service Manager
• IT Operations Manager
• Site Reliability Engineer (SRE)
• Customer Experience (CX) Lead
• Digital Experience Manager
• Digital Transformation Manager
• Change Manager
• Solutions Architect
• Support Manager
• Incident Manager
• Practice Owner

Prerequisites

To enroll in this transition course, candidates must hold one of the following certifications:

• ITIL 4 Managing Professional
• ITIL 4 Master
• ITIL v3 Expert
• ITIL v3 Master

Certification Exams

To earn the ITIL Managing Professional (Version 5) designation, candidates must successfully pass two certification exams. The exams may be scheduled independently and completed in any order, providing flexibility to fit your learning schedule.

Exam Essentials

Official ITIL (Version 5) eBooks

Your course includes the official ITIL Product, ITIL Service, ITIL Experience, and ITIL Transformation (Version 5) eBooks. These comprehensive resources support your exam preparation, serve as valuable workplace references, and help you continue developing your ITIL expertise throughout your career.

Official Learning Resource Kit

Receive the official ITIL Managing Professional Transition (Version 5) Learning Resource Kit, including a comprehensive Learner Workbook designed to reinforce key concepts, improve exam readiness, and support long-term knowledge retention.

Keep Your ITIL Certification Current

Renew with PeopleCert Plus Membership

A PeopleCert Plus membership offers a simple and cost-effective way to maintain your ITIL certifications. By recording Continuous Professional Development (CPD) activities completed through your everyday professional work and learning, you can renew your certification and demonstrate your ongoing commitment to professional excellence.

Continue Learning Through the ITIL Product Suite

You can also renew your certification by successfully completing another certification from the same ITIL Product Suite before your renewal date. Expanding your knowledge through additional ITIL courses helps you stay current with emerging technologies, AI-driven service management, industry best practices, and evolving digital business needs.

Certification Renewal Requirements

• Renew your certification every 3 years
• Earn 60 CPD points during each renewal cycle